You're supposed to be an advocacy organization. Someone who represents our profession, someone who represents me. You're not supposed to be telemarketing like a credit card company, but that is what I find you doing to me.
Why? Because I didn't renew my membership this year. When I explain to you why (don't have the extra-cash, not attending this years conferences, moving across the country for another job, and a vague sense that membership isn't quite worth it) you don't seem to get it (or accept it).
The first call (after many and continued mailings) alerting me of my elapsed membership was fine; I can understand outreach. But that call quickly turned telemarket-y as I was faced with a number of rebuttals to my decision and explanation. I understand that the organization needs money and membership to continue to operate, I really do, but you need to also understand that I am an adult and accept my decision. Oh and when I ask for you to call me back in a few months after my transition to the new job please don't call me within a week of your initial phone call.
Sadly, now I find myself not answering my phone when it rings the tone set for calls coming from off campus. ALA, I have nothing against you. I even believe you serve a purpose in the library world but you need to respect a person's decision.
A former and likely future member of the ALA